01
New servers, no one in the room
The boxes are in China. Linux or Windows still has to be installed, patched, and hardened — and the team that owns them is not on site.
Scope
What we take on
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01
Linux and Windows: OS install, configuration, upgrades, patching, and hardening
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Virtualization: VMware ESXi, InCloud Sphere, FusionCompute
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03
Server and service monitoring, with alerting
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Hardware inspection and troubleshooting
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Network planning and device configuration
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06
Firewalls, bastion hosts, and other security devices
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07
AI environments: install, configuration, workflows, and knowledge bases
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08
Something else? Write to us
When this shows up
Typical situations
02
The hardware needs a person
Routine checks, a disk that failed, a host that will not come back. Someone has to look at the machine, not just the console.
03
More than the operating system
Virtualization, the network around it, firewalls and bastion hosts — sometimes an AI environment on top. We set it up and keep it watched.
Method
How we work on this
You keep the keys you need. We do not become a black box.
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01
Access list
The accounts, VPNs, and people we need — written down before anyone logs in.
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02
Change window
Work happens in a named window. No hallway yes, no surprise restarts.
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03
Runbook
What is in production, what we changed, and how to get us if it breaks.
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04
Handover
You keep the keys you need. We stay on-call if you want a retainer.
Work
Related work
Get started
Start a project
Tell us what is in China, what is remote, and what done looks like. We reply by email or WhatsApp.
- On-site anywhere in China
- Remote everywhere else
- 24/7 on-call for incidents