How we work

Scope first. Then we execute.

A compact team. You work with the people who will access the servers or stand on the floor.

Process

Four steps. Same people throughout.

  1. 01

    Scope call

    Thirty to forty-five minutes. What is in China, what is remote, who holds access, and what done looks like.

  2. 02

    Written proposal + access list

    A short written scope. The accounts, VPNs, and people we need. No work starts from a hallway yes.

  3. 03

    Execute

    Remote or on-site. If the site is in China, we travel. If the work is elsewhere, we stay on the line.

  4. 04

    Handover + optional retainer

    You get the notes. If you want us to stay on-call, we say so in writing.

Coverage

Where we work

China

Remote and on-site

We travel to any city. Plants, data rooms, and offices — the same team that scoped the job shows up.

  • Any city
  • On-site
  • Remote

Other countries

Remote, with your local team

Configuration, guided commissioning, and architecture — done with your local team over a call. We do the work remotely; we just don't travel outside China.

  • Configuration
  • Commissioning
  • Architecture

Coverage

24/7 on-call

Production incidents do not wait for business hours. Routine work happens in China Standard Time.

Communication

Email and WhatsApp

English with your team. Chinese on the ground when the site needs it.

Get started

Start a project

Tell us what is in China, what is remote, and what done looks like. We reply by email or WhatsApp.

  • On-site anywhere in China
  • Remote everywhere else
  • 24/7 on-call for incidents